1. Agreement to These Terms
These Terms of Service ("Terms") govern Your use of aiconsultantinmarin.com (the "Site"), Your request for a consultation, and any services You later engage from AI Consultant In Marin, LLC ("AI Consultant In Marin," "we," "us," or "our"), based in Corte Madera, California. By using the Site or engaging our services, You agree to these Terms. Submitting a consultation request does not create a client relationship and does not obligate either party to proceed.
2. Consultation-First Process and Services
The first step is a free, focused 20-minute Fit & Focus Consultation. You submit information about one real business problem through our qualification form. We review that information and, when the request appears appropriate, provide a private scheduling link. During the consultation, we examine the problem, discuss practical directions, and decide whether a deeper working session is justified. The consultation is not a promise to diagnose, design, or build an entire system.
If there is a fit, the next step may be a paid 90-minute First System Session designed to produce a written plan, establish a baseline, and put one small automation to work. Any larger implementation, including a possible 90-day engagement, is offered only through a separate written recommendation defining scope, responsibilities, timeline, deliverables, measurable outcomes, and investment.
3. Requests, Scheduling, Payment, and Fees
Submitting the Site form requests consideration for a consultation; it does not confirm an appointment. Qualified prospects receive a private scheduling link after review. The 20-minute Fit & Focus Consultation is free.
The First System Session is a $495 paid working session. The fee is charged before the session through Stripe or another disclosed payment processor. We do not store full payment-card details ourselves. If You continue into a later implementation, the $495 already paid is credited in full toward that engagement.
Pricing and terms for any larger implementation are provided in a separate written proposal and are not accepted merely by using this Site or requesting a consultation.
4. First System Session Guarantee
If the First System Session does not earn its $495 fee, You receive a full refund. You keep the written plan and the automation we build either way. This guarantee applies only to the First System Session. No particular revenue, lead, time-savings, or other business result is guaranteed. Any separate guarantee for a larger engagement must be stated in its written agreement.
5. Scheduling, Rescheduling, and Cancellation
The free consultation and any paid session are scheduled through the link or instructions we provide. Unless different terms are disclosed for a particular engagement, sessions should be rescheduled or canceled with at least 24 hours’ notice. We may reschedule with reasonable notice in an emergency or unforeseen circumstance and will work with You to identify another time.
6. Client Responsibilities
To evaluate or deliver a service, we need timely and accurate information about Your business and workflow. For paid implementation work, we may also need temporary or limited access to accounts or tools used by the workflow. You are responsible for:
- Providing accurate information about Your business and workflows;
- Maintaining Your accounts, subscriptions, credentials, permissions, required notices, and legally required consents;
- Reviewing and approving an automated system before it is used in Your business.
7. Third-Party Tools and Platforms
Our Site and consulting work may use or connect to third-party platforms, including GoHighLevel (LeadConnector), Google Analytics, Stripe, scheduling, CRM, email, telecommunications, and AI tools. Those providers have their own terms, policies, availability, and pricing. We are not responsible for a third party’s outages, pricing changes, or policy changes. We will identify material new software costs before asking You to approve them.
8. Confidentiality
During a consultation or engagement, we may learn about Your business, clients, and internal processes. We treat nonpublic information as confidential and use or disclose it only as reasonably needed to evaluate or deliver the service, operate approved systems, comply with law, or as You otherwise authorize. Do not submit passwords, payment-card details, health information, government identifiers, or other unnecessary sensitive information through the public consultation form.
9. Intellectual Property
Unless a separate written agreement says otherwise, an automation, written plan, or system built specifically for Your business as part of a paid engagement is Yours to keep and use. General methods, templates, frameworks, and know-how used to deliver the services remain the property of AI Consultant In Marin, LLC and may be used in other work without revealing Your confidential information.
10. No Guarantee of Business Results
Except for the First System Session guarantee stated above, we do not guarantee revenue, leads, time savings, or other business outcomes. Results depend on Your workflow, data, decisions, implementation, third-party systems, and consistent use. We commit to performing agreed work in good faith and measuring agreed outcomes against an identified starting point.
11. Limitation of Liability
To the fullest extent permitted by law, AI Consultant In Marin, LLC’s total liability for a claim arising from a paid engagement is limited to the amount You paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data, arising from the use of an automation, tool, or system we help build or recommend. Nothing in these Terms excludes liability that cannot lawfully be excluded.
12. Governing Law
These Terms are governed by California law, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will be resolved in the state or federal courts located in Marin County, California, unless applicable law requires otherwise.
13. Changes to These Terms
We may update these Terms. The effective date identifies the current version. Material changes apply prospectively when posted unless a separate agreement or applicable law provides otherwise.
14. Contact
Questions can be sent to john@aiconsultantinmarin.com or (415) 940-2881. AI Consultant In Marin, LLC is based in Corte Madera, California.