1. Agreement to These Terms
These Terms of Service ("Terms") govern Your use of the website aiconsultantinmarin.com (the "Site") and any services booked through it, provided by AI Consultant In Marin, LLC ("AI Consultant In Marin," "we," "us," or "our"), based in Corte Madera, California. By booking a session, using the Site, or engaging our services, You agree to these Terms. If You do not agree, please do not use the Site or book a session.
2. Description of Services
AI Consultant In Marin provides AI automation consulting services for service-based businesses, beginning with the First System Session — a 90-minute working session (in person in Marin County, by Zoom, or by phone) that produces a written plan and one working automation. Clients who continue receive a 90-day partnership in which additional automation systems are built and handed off to run independently. Specific deliverables, timelines, and scope for any engagement beyond the First System Session are agreed upon directly with the client before work begins.
3. Booking, Payment, and Fees
Sessions are booked and paid for through our online booking system. The First System Session fee is $495, charged at the time of booking through our payment processor (Stripe). If You continue into the 90-day partnership, the $495 already paid is credited in full toward that engagement. Pricing for the 90-day partnership is provided directly and is not processed through the Site's automated booking flow.
We do not store Your payment card details ourselves — payment is handled directly by Stripe, subject to Stripe's own terms.
4. Our Guarantee
The First System Session is backed by a 100% money-back guarantee: if the session does not earn its fee, You do not pay it, per the promise stated on the Site. This guarantee applies specifically to the First System Session. Any guarantee terms for a 90-day partnership are set out separately when that engagement is agreed to.
5. Scheduling, Rescheduling, and Cancellation
Sessions must be rescheduled or canceled with at least 24 hours' notice. We reserve the right to reschedule a session with reasonable notice in the event of an emergency or unforeseen circumstance, and will work with You to find a new time promptly.
6. Client Responsibilities
To deliver the First System Session and any follow-on work, we typically need timely, accurate information about Your business and, where relevant, temporary or limited access to the accounts and tools an automation will run on (for example, a scheduling calendar, CRM, or email platform). You are responsible for:
- Providing accurate information about Your business and workflows;
- Maintaining Your own accounts, subscriptions, and login credentials for any third-party tools or platforms used to build or run an automation;
- Reviewing and approving any automated system before it is used in Your business.
7. Third-Party Tools and Platforms
Automations we build may run on or connect to third-party platforms (for example, scheduling, CRM, email, or AI tools) that You already use or that we recommend. Those platforms have their own terms of service and pricing, which are separate from these Terms. We are not responsible for outages, pricing changes, or policy changes made by third-party platforms.
8. Confidentiality
In the course of a session or engagement, we may learn details about Your business, clients, and internal processes. We treat that information as confidential and will not share it outside of what's needed to deliver the service (for example, configuring a third-party tool on Your behalf), without Your permission.
9. Intellectual Property
Any automation, written plan, or system built specifically for Your business as part of a paid engagement is Yours to keep and use, whether or not You continue past the First System Session. General methods, frameworks, and know-how used to deliver our services remain the property of AI Consultant In Marin, LLC and may be used with other clients.
10. No Guarantee of Business Results
Outside of the specific First System Session guarantee described above, we do not guarantee specific business outcomes, revenue, or time savings, since those depend on factors outside our control, including how consistently a system is used. We do commit to building systems in good faith, around Your actual workflow, and to holding the standard until agreed-upon deliverables are met.
11. Limitation of Liability
To the fullest extent permitted by law, AI Consultant In Marin, LLC's total liability for any claim arising from these Terms or our services is limited to the amount You paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost data, arising from Your use of any automation, tool, or system we help build or recommend.
12. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will be resolved in the state or federal courts located in Marin County, California.
13. Changes to These Terms
We may update these Terms from time to time. The "Effective Date" at the top of this page reflects the most recent revision. Continued use of the Site or our services after changes are posted means You accept the updated Terms.
14. Contact
Questions about these Terms can be sent to john@aiconsultantinmarin.com or (415) 720-2540. AI Consultant In Marin, LLC is based in Corte Madera, California.